
iCan takes a strong stance on process development and management, and employs several Six Sigma certified team leaders. The vertically integrated process approach has allowed iCan to emerge as a leader across multiple industries, including: health care, insurance, media, business management, technology, and medical bill auditing.
Quality assurance is designed into all core processes and procedures, starting with carefully planned analysis and carried through design, testing, implementation, and monitoring. Our proprietary quality systems are applied across all business units, which result in mistake proofing and translate into agile, cost efficient operations.
The organizations solid growth can be attributed to the repeatable, reproducible, and scalable approach to process development and management.